When a local needs your service, the search happens on Google — and the first thing they see is the map with three businesses on it. Your Google Business Profile decides whether you're one of them. We set it up properly, optimise it weekly, and protect it like the asset it is.
Google Business Profile looks simple — name, address, phone, done. That's exactly why most businesses get so little from it. Google rewards profiles that are complete, active and consistent, and quietly buries the ones that aren't.
Worse, an unmanaged profile is exposed: wrong hours copied from somewhere, categories chosen badly at setup, "suggested edits" from strangers going live unnoticed, and in the worst case, suspension — your business vanishing from the map overnight.
One-off setup done right, then the weekly upkeep that keeps you climbing while competitors' profiles gather dust.
Claimed, verified and configured correctly — categories, services, service areas, hours, attributes. The foundation most profiles never get.
Matched to real local search language — the difference between appearing for "plumber" and appearing for "hot water system replacement near me."
Real job photos and regular updates that tell Google — and customers — this business is active, busy and worth calling.
Suggested edits caught before they go live, duplicate listings removed, and support through reinstatement if Google ever suspends the profile.
Questions answered before they cost you a customer, and every review — good or bad — responded to professionally.
How many people found you, what they searched, how many called or asked for directions — in your monthly plain-English report.
We take ownership (or clean up ownership), audit every field against your top three local competitors, and fix what's broken.
Categories, services, photos, description — rebuilt properly, then connected to your review engine and one inbox so every call and message is captured.
Posts, photo updates, edit monitoring, review responses. The steady upkeep that keeps you ranking while others fade.
For many local searches, customers call straight from the map without ever visiting your website. That's why we treat your Google Business Profile as seriously as your site — it's frequently the only thing standing between a search and a phone call.
Yes — Google has a specific mode for service-area businesses where your address stays hidden and your coverage area is shown instead. Setting this up wrong is a common cause of suspensions, so it's one of the first things we check.
Usually, yes. Suspensions are typically triggered by fixable issues — address problems, category conflicts, or edits that tripped Google's filters. We handle the reinstatement process and, more importantly, set the profile up so it doesn't happen again.
A properly rebuilt profile usually shows more impressions within weeks, since many fixes (categories, services, completeness) take effect quickly. Position on the map builds more gradually and is helped enormously by a steady review stream — which is why the review engine runs alongside it from day one.
Anyone can "suggest an edit" on your profile, and Google sometimes applies these automatically. It's one of the most common silent problems we find in audits — wrong hours quietly turning customers away on weekends. Monitoring and rejecting bad edits is part of the weekly upkeep.
Access to the profile if you have it (we'll recover it if you don't), and job photos when you have them — phone photos are perfect. Everything else is on us.
It's the foundation of the whole system, which is why it's in Found, Grow and Dominate alike. No lock-in, cancel anytime, the profile stays yours.
The free audit checks your profile against your top local competitors — categories, reviews, activity, and what happens when someone calls.
Book your free audit →