About Clariq — A Canberra Agency With a Standard, Not a Contract

Why we exist

The marketing industry earned your distrust. We're built around it.

Most local business owners we meet have a story: an agency that locked them into twelve months, reported "impressions" instead of enquiries, and got hard to reach the moment the invoice cleared. By the time they talk to us, the guard is up — fair enough.

So Clariq was built backwards from that experience. Every policy answers one question: what would make this trustworthy to someone who's been burned?

No lock-in contracts — because confidence shouldn't need a cage
One recommendation, not a menu — the package that fixes your biggest gap, even when it's the cheapest one
Plain English everywhere — if a report needs a glossary, it's hiding something
You own everything — website, profile, reviews, ad accounts. Leaving is easy; that's the point

The standard we work to

non-negotiable

Earn it monthly

If it's not working, you walk. No exit fees, no hostage assets, no hard feelings.

Say the honest thing

Including "you don't need us yet" and "don't run ads until this converts."

Measure what matters

Enquiries and booked work — not impressions, reach, or other decoration.

Answer the phone

And when we can't — you'll get a text back in seconds. We run on our own system.

How we work

Small by choice. Local by conviction.

We're a Canberra business serving Canberra businesses — and we keep the client list short enough that you're never a ticket number.

Local

We know your market

Gungahlin isn't Fyshwick, and Queanbeyan isn't either. Knowing how Canberrans search, compare and buy local services is half the job — and it's not something you learn from an office overseas.

Focused

One kind of client, done well

Local service businesses. That's it. Every system, template and playbook we have is built for how your customers behave — not adapted from e-commerce or SaaS work.

Accountable

The report is the relationship

Every month, in plain English: what happened, what it means, what we're doing next. When something underperforms, you hear it from us first — with the fix already moving.

What working with us looks like

From first call to every month after.

First — free

The audit

Twenty minutes. We show you where you're losing enquiries and give one clear recommendation. Plenty of people take the findings and go — that's fine.

Days 1–14

The build

Profile, pages, automations — built, tested, live. You'll see the system working inside a fortnight, not a quarter.

Every month

The work

SEO, content, reviews, optimisation — the unglamorous monthly labour that compounds into rankings and booked work.

Every month

The reckoning

The report lands, in plain English. You judge us on it. Then we earn the next month.

Judge us the way your customers judge you.

By the work. Book the free audit — twenty minutes with someone who'll give you a straight answer about where you stand.

Book your free audit →

Or call 02 XXXX XXXX. If we miss it, watch the text-back arrive — we run on our own system.

An agency held together by a standard, not a contract.